Customer Service Representative

Do you want to truly help customers with smart, natural solutions and work with the latest AI-powered tools? Then this is your chance. With us, you’ll help build a modern, AI-driven customer service team where freedom, responsibility, and growth are key.

We’re looking for someone who can start right away, is willing to commit to us long-term, and enjoys working on-site as part of a friendly team. After 1.5 years, a permanent contract will be waiting for you.

Salary: €2,800 – €3,500 gross per month based on a 40-hour workweek, depending on your experience.

Let's do it 💪

• Provide fast and professional assistance to customers via email and AI tools.
• Improve AI scripts and make automated responses smarter.
• Identifying opportunities to provide even better support to customers through natural solutions.
• Liaise directly with logistics, purchasing, and the nursery as needed.
• A training period of approximately 3 months, during which you’ll get to know our products and work processes thoroughly. As part of this, you’ll spend a few hours working in the packing department for a short period. This is the only way you can truly help our customers.
• Even during quiet periods at customer service, you’re happy to pitch in on the shop floor. This keeps you versatile and involved in the entire process.

Get 💶

• Salary: €2,800 – €3,500 gross per month, depending on your experience.
• 21 vacation days per year (based on full-time employment).
• +/- 8% vacation pay.
• Regular working hours: Monday through Friday from 8:00 a.m. to 5:00 p.m.
• A pleasant workplace in Bleiswijk: bright, spacious, and inspiring.
• Permanent contract after 1.5 years.
• Career opportunities: You’ll start by working directly with customers, which will give you a chance to really get to know our products and clients. From there, you can move on to roles such as online marketer, graphic designer, or product developer, if that interests you.

Can 🚀

• Clear, concise, and customer-focused writing—even without a set template.
• Think commercially and remain friendly, even with difficult customers.
• Answering questions without losing your creativity (you'll learn how to use AI effectively).
• Working independently, thinking analytically, and always looking for solutions.
• Do you have experience in customer service or e-commerce? That’s a plus.
• Preferably available for 40 hours per week.
• Versatile and willing to lend a hand when needed.

Interested in applying?

The application process consists of 1 or 2 interviews, depending on the situation. This allows us to get to know each other well and see if we’re a good fit.

Does this sound like the next step for you? Apply and help shape the customer service of the future.

Please send your resume and up to 3 bullet points explaining why you are a good fit for this position to [email protected]