customer service

Frequently Asked Questions

You can order without an account! Just keep in mind that without an account you can't control certain things around your order history as easily. Also, if you have an account you will be kept up to date on current promotions, discounts and more! Sign up for the newsletter here.

Your account contains your order history, order status and personal settings. Would you like to log in or create an account? Then you can do that here.

If you are unable to log in via the login page. Then you can do several things.

  • Forgot your password? Request a new password. You will find this button on the login page under the password field.
  • Still not working out? Then report your question to our customer service. Then we will try to help you.

Through our webshops we process privacy-sensitive data, or personal data. We therefore find it super important that we handle this in a careful manner. Personal data is therefore always carefully processed and secured. Our entire privacy statement can be read here

Tips, advice and substantial savings
I would like to share my experience with you, and advise you to solve any pond problems and reduce pond maintenance. As a result, you can easily save hundreds of dollars.
Tips, advice and substantial savings
I would like to share my experience with you, and advise you to solve any pond problems and reduce pond maintenance. As a result, you can easily save hundreds of dollars.
Tips, advice and substantial savings
I would like to share my experience with you, and advise you to solve any pond problems and reduce pond maintenance. As a result, you can easily save hundreds of dollars.
Tips, advice and substantial savings
I would like to share my experience with you, and advise you to solve any pond problems and reduce pond maintenance. As a result, you can easily save hundreds of dollars.