Do I have a warranty on my plants?

Our plants are grown with the utmost care. Special attention is paid to the development and growth of the plant. When packing your order, quality control also takes place. So you can be sure that the plants you purchase from us are core healthy.

Did you receive plants and you are not sure about the quality? Please let us know within 48h after delivery, using this form. Enclose a photo so that we can look at the plants with you and advise you. If it turns out that the plants really are not of good quality, we will of course guarantee your purchase.

Other articles

All other (non-living) items you buy from us are covered by the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. A manufacturer's warranty also applies to some products.

How long is the warranty valid?

If you are found to be entitled to the grow and bloom warranty, it is valid for 1 year from the date of purchase. 

What is my warranty certificate?

Your invoice or proof of purchase is also your warranty certificate. You can keep your invoice in your account. That way you will never lose it again. Handy, right?

Do you have a question?

Find your answer quickly and easily on our customer service page.

I would like free pond advice

Fill out the form below as completely as possible and you will receive customized advice.

 

FreePondAdvicewithoutpag
What kind of pond do you already have or want to have?
Select your (desired) pond

Maximum file size: 2MB

I would like free pond advice

Fill out the form below as completely as possible and you will receive customized advice.

 

FreePondAdvicewithoutpag
What kind of pond do you already have or want to have?
Select your (desired) pond

Maximum file size: 2MB

You're almost there!
Where may we send the Simons roadmap?
You're almost there!
Where may we send the Simons roadmap?
You're almost there!
Where can we send the most important do's and don'ts for maintaining your pond?
You're almost there!
Where can we send the most important do's and don'ts for maintaining your pond?

The natural vacuum cleaners of the pond.

Limited stock, OP = OP

The natural vacuum cleaners of the pond

Limited stock, OP = OP